2023-03-08
44次
客服
15000-20000元/月
环境好
双休
五险一金
朝九晚五
交通方便
法定假日
工作性质全职
职位类别生物工程/生物制药
招聘人数若干人
学历要求本科
工作经验1-3年
性别要求不限
年龄要求40岁以下
招聘区域
仅限当地
招聘部门不限
工作地点美洲/北美洲/墨西哥
职位动态
100%
近两周该职位的简历处理率
简历处理率0天
简历平均处理时长
2023-03-08
企业最近登录时间
职位描述
客服(墨西哥)
1. 负责答复、跟进及反馈网络客户咨询、并能解决一般投诉;
2. 负责客户在墨西哥的用车安排,餐馆预订,对接住宿等相关事宜等;
3. 负责沟通协调客户与诊所之间事务,普通话、西语、英语流利,反应快速,及时解决问题;
4. 维护好老客户。懂得客户关系的维护与管理,拥有较强客户意识。并后期对接相关渠道;
5. 负责客户就医咨询服务,对客户在不孕不育辅导生殖领域的问题解答和指导,指导客户进行生育力评估;
岗位要求:
1. 本科及以上,临床医学,护理专业专业优先;生殖中心相关工作经验优先
2. 会中文,英文,西语优先考虑,对客户服务有一定意识;
3. 敬业,守时,上进心强,敢于挑战自我,能够承受一定的工作压力;
4. 有良好的服务意识、沟通技巧和带团队经验,对工作耐心细致;
5. 执行力强,有团队意识,听从上级安排;
6. 有驾驶证,熟练开车;
Customer service specialist (Mexico)
1. Be responsible for answering, following up and feedback online customer inquiries, and be able to solve general complaints;
2. Responsible for the customer's car arrangement in Mexico, restaurant reservation, docking accommodation and other related matters;
3. Be responsible for communication and coordination between the clients and the clinic, fluent in Mandarin, Spanish and English, quick response, and timely problem solving;
4. Maintain old customers. Know how to maintain and manage customer relationship and have strong customer awareness. And connect relevant channels later;
5. Be responsible for the customer's medical consultation, answer customer's questions regarding infertility and reproduction, and guide the customer to conduct fertility evaluation;
Job requirements:
1. Bachelor degree or above, major in clinical medicine and nursing is preferred; have work experience in reproductive center related institutions is preferred;
2. Chinese, English and Spanish are preferred, and have a certain awareness of customer service;
3. Be professional, punctual, self-motivated, self-challenge spirit, and can withstand certain work pressure;
4. Have good service awareness, communication skills and team experience, and be patient and cautious in work;
5. Strong execution ability, team awareness, and obedience to superior arrangements;
6. Have a driver's license and drive skillfully.
1. 负责答复、跟进及反馈网络客户咨询、并能解决一般投诉;
2. 负责客户在墨西哥的用车安排,餐馆预订,对接住宿等相关事宜等;
3. 负责沟通协调客户与诊所之间事务,普通话、西语、英语流利,反应快速,及时解决问题;
4. 维护好老客户。懂得客户关系的维护与管理,拥有较强客户意识。并后期对接相关渠道;
5. 负责客户就医咨询服务,对客户在不孕不育辅导生殖领域的问题解答和指导,指导客户进行生育力评估;
岗位要求:
1. 本科及以上,临床医学,护理专业专业优先;生殖中心相关工作经验优先
2. 会中文,英文,西语优先考虑,对客户服务有一定意识;
3. 敬业,守时,上进心强,敢于挑战自我,能够承受一定的工作压力;
4. 有良好的服务意识、沟通技巧和带团队经验,对工作耐心细致;
5. 执行力强,有团队意识,听从上级安排;
6. 有驾驶证,熟练开车;
Customer service specialist (Mexico)
1. Be responsible for answering, following up and feedback online customer inquiries, and be able to solve general complaints;
2. Responsible for the customer's car arrangement in Mexico, restaurant reservation, docking accommodation and other related matters;
3. Be responsible for communication and coordination between the clients and the clinic, fluent in Mandarin, Spanish and English, quick response, and timely problem solving;
4. Maintain old customers. Know how to maintain and manage customer relationship and have strong customer awareness. And connect relevant channels later;
5. Be responsible for the customer's medical consultation, answer customer's questions regarding infertility and reproduction, and guide the customer to conduct fertility evaluation;
Job requirements:
1. Bachelor degree or above, major in clinical medicine and nursing is preferred; have work experience in reproductive center related institutions is preferred;
2. Chinese, English and Spanish are preferred, and have a certain awareness of customer service;
3. Be professional, punctual, self-motivated, self-challenge spirit, and can withstand certain work pressure;
4. Have good service awareness, communication skills and team experience, and be patient and cautious in work;
5. Strong execution ability, team awareness, and obedience to superior arrangements;
6. Have a driver's license and drive skillfully.
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